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A Guide to Assessing Needs: Essential Tools for Collecting Information, Making Decisions, and Achieving Development Results - Ryan Watkins; Maurya West Meiers; Yusra Visser; World Bank Staff
ISBN: 9780821388686
Publication Date: 2012
The earliest decisions that lead to development projects are among the most critical in determining long-term success. This phase of project development transforms exciting ideas into project proposals, setting the stage for a variety of actions that will eventually lead (if all goes well) to desirable results. From deciding to propose a sanitation project in South Asia to selecting approaches that strengthen school management in South America, these decisions are the starting place of development. This book is your guide to having assessing needs and then making essential decisions about what to do next. Needs assessments support this early phase of project development with proven approaches for gathering information and making justifiable decisions. Filled with practical strategies, tools, and guides, you will find that this book covers both large-scale formal needs assessments, as well as less-formal assessments that guide daily decisions. Included in the book is a blend of rigorous methods and realistic tools that can help you make informed and reasoned decisions. Use the tools featured in the book to conduct focus groups, develop surveys, prioritize needs, and lead group decision-making; developing a comprehensive, yet realistic, approach to identifying needs and selecting among alternative ways forward.

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Benefit Realisation Management: A PRctical Guide to Achieving Benefits Through Change - Gerald Bradley
ISBN: 9781409400943
Publication Date: 2010
Gerald Bradley's Benefit Realisation Management is a highly practical guide to using measures to track performance throughout a programme's life; enabling you to eliminate wasted investment, realise more benefits and realise them earlier. The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over. The Second Edition includes new material on portfolio management along with new case studies and, in contrast to the original edition, has been printed in four-colour.

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Performance Dashboards - Wayne W. Eckerson
Call Number: HD 31 .E294 2006
ISBN: 0471724173
Publication Date: 2006
Tips, techniques, and trends on how to use dashboard technology to optimize business performance Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance. Wayne W. Eckerson (Hingham, MA) is the Director of Research for The Data Warehousing Institute (TDWI), the leading association of business intelligence and data warehousing professionals worldwide that provide high-quality, in-depth education, training, and research. He is a columnist for, DM Review, Application Development Trends, the Business Intelligence Journal, and TDWI Case Studies & Solution.

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Outperform with Expectations-Based Management - Tom Copeland; Aaron Dolgoff
Call Number: HF 5549.5 .P35 C66 2005
ISBN: 0471738751
Publication Date: 2005
In today's unforgiving business environment, value is based on expectations. Companies whose performance exceeds expectations increase shareholder value and wealth, while companies that fail to meet expectations struggle to stay competitive. Financial professionals Tom Copeland and Aaron Dolgoff have long realized this relationship. That's why they've created Expectations-Based Management (EBM)-a management tool that links performance measurement of businesses, and therefore management decisions and incentive design, directly to the total return to shareholders (TRS). Now, in Outperform with Expectations-Based Management, Copeland and Dolgoff show executives and managers how to use this proven approach to create and enhance shareholder value. But, this book is not just for professionals that play a fundamental role in setting expectations. It's also for investors who believe in using fundamental information to set their expectations for company performance, as well as analysts who forecast financial results and make investment recommendations. Divided into three comprehensive sections, this guide skillfully illustrates how EBM can help you find profitable answers to numerous performance-related questions, such as: What drives my stock price? How do I measure business unit performance? And How do I design incentives for my managers? Section one sets the stage for the entire book by highlighting the major flaws in traditional measures of performance and providing hard, irrefutable empirical evidence that proves EBM is highly cor-related with market-adjusted TRS. Through section two, Copeland and Dolgoff reveal the specific implications of EBM for: Managing and evaluating the performance of existing businesses, Making wise capital expenditure decisions, Creating value via capital efficiency, Communicating with investors, Understanding the market's expectations for your company by reverse engineering your stock price, Designing incentives that motivate value-focused decisions. In the final section, you'll see EBM from entirely different perspectives-the investor's point of view-as well as the public policy implications of this system. Section three also provides you with a frank comparison of the most popular value-based management systems with EBM. To stay competitive in today's business world, you can't just meet expectations, you have to beat them. Outperform with Expectations-Based Management will show you how to do just this-and much more. Book jacket.

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Organizational Assessment - Harry Levinson
Call Number: HD 58.9 .L48 2002
ISBN: 9781557989215
Publication Date: 2002
A comprehensive, step-by-step guide to assessing the health of an organization which shows consultants and business owners what symptoms of the ailing organization to look for and how to analyze the resulting data. Using an "open systems" approach to diagnosis, Levinson teaches his readers how to apply this technique to the problems of any malfunctioning organization-be it a business, hospital, school or church. Manages to communicate not only the basics of the craft, but also the challenges, rewards, and subtleties of this important specialization.Most importantly, the book includes a complete outline of the assessment process, which consultants will find themselves referring to again and again.

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George Libbey

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